Description 

In this episode, Nathan Pisik, Global Strategy Senior Advisor for the Dell Technologies Executive Briefing Program discusses the importance of building trust with the sales team to create customer-focused briefing agendas, that will ultimately help sales reach their goals and elevate the experience for customers. 

Highlights: 

• The importance of having a collaborative partnership with the sales team to establish a focus for the briefing agenda, especially as virtual briefings are shorter than in-person briefings  
• How briefing program managers can benefit from understanding the perspective of the sales team and use sales focused terminology to capture customer specific details and build trust with them  
• The value of embracing the ‘why’ to create meaningful briefings that address the customer’s objectives while clearly communicating your company’s purpose 
• How developing a methodology to offer an outcome-based topic catalog along with suggested discussion blocks that are delivered by qualified discussion leaders ensures global consistency 

Guest Thought Leader:

Nathan Pisik
Global Strategy Senior Advisor, Dell Technologies

Based out of Headquarters in Round Rock, Texas, Nathan is responsible for leading Dell Technologies global content & Messaging strategy for the EBP, managing Briefing Consultant Enablement and training across Dell Technologies 11 global locations, and serving as a Discussion Leader facilitating and presenting in C-level executive briefings for Dell Technologies’s largest Enterprise customers around the world. Nathan holds Bachelor’s degrees in International Business and Chinese Language Studies from Texas A&M University. And he has served on the Round Rock Chamber of Commerce representing Dell Technologies for the last two years and has held a seat on the Board of Directors for the Texas Homeless Network, the largest Homeless advocacy group in the State of Texas since 2018. Recently Nathan was a first-time session leader at the ABPM Spring Conference.