We decided it was time to bring AI back into the discussion for this month's episode of the Process Palooza Podcast. To help us do that, we have invited Jon Wade, a professor of practice at the Jacobs School of Engineering. Dr. Wade specializes in systems engineering, a goldmine field for process improvement information. What we are really interested in, though, is his work in mining that field for the world's largest and most complex system: human society.Topics Mentioned:1. An introduction to Dr. Jon Wade and his background2. A world changed by a pandemic3. Human Society as Systems (and types of systems)4. How philosophies can evolve over time5. Building connection and accepting when something can't be changed6. Knowing what to measure when improving systems7. Experience with continuous improvement8. What is systems engineering?9. Real world examples of systems engineering (for good or ill)10. Societal impacts of technologies11. Ethical implications of AI12. Potential and promise of AI 13. The OODA Loop, or how large organizations can make decisions quickly14. The power of the open source movement15. Reaching the publicDonella Meadows and Leverage Points: https://donellameadows.org/archives/leverage-points-places-to-intervene-in-a-system/A closer look at the OODA Loop: https://thedecisionlab.com/reference-guide/computer-science/the-ooda-loopMy own book recommendation about building connections and empathy: https://www.penguinrandomhouse.com/books/550616/the-war-for-kindness-by-jamil-zaki/