#50 From Words to Wisdom: Teaching Communication with Real-time Feedback and Frameworks with Dr. Rene Claxton and Dr. Robert Arnold from The Curbsiders Teach

#50 From Words to Wisdom: Teaching Communication with Real-time Feedback and Frameworks with Dr. Rene Claxton and Dr. Robert Arnold

58 minutes Posted May 14, 2025 at 7:00 am.

Challenges of feedback conversations on communication

Framing feedback

Debriefing the communication encounter

Educator’s role during the encounter

Preparing the learner / pre-briefing the communication encounter

Communication frameworks to teach learners

AI in communication teaching

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Show notes

In this episode, Dr. Claxton and Dr. Arnold from “Vital Talk” and share their expertise around providing feedback on communication, best practices for preparing learners for difficult conversations, how to best support trainees as the conversation is unfolding, and strategies for debriefing. We discuss frameworks for sharing communication feedback in a positive, improvement-focused light. This episode will help you understand how to improve learners’ communication skills as well as your own.Claim CME for this episode at curbsiders.vcuhealth.org!Website | Instagram | Twitter | Subscribe | Patreon | Free CME!| Youtube [email protected] Segments

Intro, disclaimer, guest bio

Guest one-liner/ Favorite failure

Case from Kashlack Memorial

Strategies to teach/give feedback on communication in time-limited settings

Take home points

Plugs (Vital Talk, Teach Like a Champion)

Outro

Credits

Producer: Molly Heublein MD

Hosts: Era Kryzhanovskaya MD, Molly Heublein MD

Script, show notes: Karishma Patel MD

Technical Support: Podpaste

Peer Reviewer: Jessica Erickson, MD

Guests: Dr. Rene Claxton and Dr. Robert Arnold

Theme Music: MorsyMusic

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