<p>Employees over customers. Do you have to pick? What is the pecking order?</p> <p> Where do shareholders rank?</p>

Episode 45 - You are not Ready for AI in service - Part I

You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so broken and gives you the secrets to get around it.