The Cone of Shame Veterinary Podcast

Dr. Matt Salois joins the podcast to discuss the currently perfect conditions for an influx of new independent practice owners. In this episode of the Cone of Shame Podcast, he and Dr. Andy Roark explore how the slowdown in corporate consolidation combined with the availability of technology and services could spark a renaissance in veterinary practice ownership. They also touch on the future of independent practice ownership and the changing demographics within the field. Tune in to understand the evolving landscape and what it means for aspiring veterinary practice owners. Matt Salois LinkedIn: https://www.linkedin.com/in/msalois/ VMG: https://www.myvmg.com/ Team Training Kit: https://drandyroark.com/product/team-training-bundle/ Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/ All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST Matthew Salois, PhD is currently the President of the Veterinary Management Groups (VMG), where he is responsible for enhancing the economic and cultural success of more than 2,000 veterinary member practices. Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians. From 2014 to 2018, he served as senior director of global scientific affairs and policy at Elanco Animal Health. Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Dr. Jessica Vogelsang discusses the latest findings in veterinary retention and attrition. She is joined by Dr. Andy Roark as they dive into the American Animal Hospital Association's new white paper, "Stay Please." Together, they explore both expected and unexpected insights gathered from a survey of over 15,000 veterinary professionals. Tune in to discover the reasons behind the departures and commitments of veterinary professionals, and what these trends could mean for the future of the veterinary field. LINKS AAHA White Paper: https://www.aaha.org/practice-resources/research-center/white-paper-form-the-path-to-increasing-retention-in-veterinary-medicine/ All Dogs Go to Kevin by Jessica Vogelsang: https://www.amazon.com/All-Dogs-Kevin-Everything-Veterinary/dp/145555491X Jessica Vogelsang on LinkedIn: https://www.linkedin.com/in/jessicavogelsang/ Uncharted at HiVE in Minneapolis: https://unchartedvet.com/conflict-management-training-navc-hive/ Dr. Andy Roark Exam Room Communication Tool Box Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST Dr. Jessica Vogelsang is a noted veterinarian, internationally recognized speaker, and bestselling author of All Dogs Go to Kevin. She serves as the Chief Medical Officer at AAHA and is the founder of Pawcurious Media, established in 2009. An early adopter in utilizing the internet for veterinary purposes, she successfully built an online community, influencing hundreds of thousands of pet owners globally. Her achievements include launching several veterinary brands and founding the Veterinary Telemedicine community during the COVID-19 pandemic. Besides her role at AAHA, she is an active board member of the Mark Morris Institute and the Veterinary Virtual Care Association.

Board-certified behaviorist Dr. Chris Pachel returns, this time to address the all too common issue of the barking fence dogs, specifically when the two feed off each other. On this week's episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark and Dr. Chris Pachel discuss the underlying behavior behind this bark and offer practical advice on how to reduce stimulus and modify problematic behaviors. They also provide tips for veterinary professionals on guiding client conversations about these challenges. This episode is a must-listen for insights and strategies to improve handling of similar cases in your veterinary practice. Let's get into it! LINKS Dr. Chris Pachel: www.drpachel.com Instinct Dog Behavior & Training: https://www.instinctdogtraining.com/ Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST Dr. Chris Pachel is a board-certified veterinary behaviorist and is the owner and lead clinician at the Animal Behavior Clinic in Portland, Oregon. Dr. Pachel lectures extensively worldwide, teaches courses at multiple veterinary schools in the United States, and has authored numerous articles and book chapters for veterinarians and pet owners. He is a sought-after expert witness for legal cases and serves on the Editorial Advisory Board for dvm360. He is also a Vice-president of Veterinary Behavior for Instinct Dog Behavior and Training, as well as co-owner of Instinct Portland, which opened in the fall of 2020.

Dr. Amy Thomson joins us to explore non-anesthetic dentistry and client communication, tackling common fears about anesthesia and the importance of clear language in veterinary care. Learn from her expertise as she and Dr. Andy Roark discuss how to effectively manage cases like Nico, a Chihuahua with good teeth but bad breath on this week's episode of the Cone of Shame Veterinary Podcast. Don't miss these crucial insights that could transform your approach and elevate your practice. Let's get started, gang! LINKS American Veterinary Dental College: https://avdc.org/ Veterinary Dental Forum: https://www.veterinarydentalforum.org/ Amy Thomson IG: https://www.instagram.com/toothy.thomson/ Referenced Obi Vet Course: https://obivet.com/product-category/certificates/ VetHive:https://www.vethive.com Amy Thomson website: https://toothythomson.ca ABOUT OUR GUEST Dr. Amy Thomson, often known as "Toothy," is passionate about teeth! However, it was not always this way—she started her career in small animal practice with very minimal dentistry knowledge. She was fortunate to have a great mentor in her first job, where she learned a lot and her desire to learn more grew. Once she attended her first Veterinary Dental Forum in 2013, she KNEW dentistry was her passion—and became affectionately known as “Toothy Thomson.” With time and support from her family, friends, colleagues, and a big ‘shove’ from her mentor, she applied for a dentistry and oral surgery residency and was overjoyed when she matched at the University of Wisconsin-Madison. During her residency, her passion grew not only for dentistry but also for teaching. And because life is always full of surprises, Dr. Thomson found herself at a crossroads in 2020 in the early stages of the pandemic—so she started her own mobile dentistry practice! In addition to working alongside small animal general practice teams, she also became very active online, sharing her knowledge. It has always been important for her to share as much as she can, given it took hundreds of hours and thousands of dollars to obtain the knowledge she did while in general practice. Knowledge she wants to see all veterinary teams have!

Dr. Matt Asciutto explores the power of comedy in veterinary medicine as he applies the "yes, and" principle from his improv comedy background to enhance client and team interactions. Dr. Roark shares how humor has shaped his approach to the profession. Together, they discuss how comedy can bring light to even the darkest moments in veterinary practice, ultimately making them more effective veterinarians. Join them on this episode of the Cone of Shame podcast as they share laughs and insights in a conversation filled with humor and heart. LINKS: Matt Asciutto Website: www.MattAsciutto.com Podcast: www.thegreatestprofession.com Related Article: https://drandyroark.com/the-open-mic/ Leadership Essentials Certificate: https://unchartedvet.com/certificates/ Uncharted Podcast: https://unchartedvet.com/uncharted-veterinary-podcast/ Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/ ABOUT OUR GUEST Matt Asciutto spent many years performing improv comedy, designing polymers, and teaching MCAT for Kaplan before pursuing an incredibly sensible career in veterinary medicine. A 2017 graduate of the College of Veterinary Medicine at The University of Tennessee, Dr. Asciutto has been working as a full-time emergency relief veterinarian since 2018, working for over 35 hospitals and traveling across 6 states to get there. When he isn't working, Matt can be found making good use of his National Parks Annual Pass, incessantly bothering his fiancé with opinions about everything, and collecting an unreasonable number of guitars and surfboards. These days he spends far too much time attempting to start a de novo practice in Fort Collins, CO, editing his upcoming book, or endlessly droning on about his podcast: The Greatest Profession.

Dr. Ashley Bourgeois joins us for a candid discussion about caregiver fatigue and its wide-ranging effects on individuals. Dr. Andy Roark and Dr. Bourgeois share how the lessons they've learned have impacted their careers. LINKS Dr. Ashley Bourgeois: https://thedermvet.com/about Dr. Ashley Bourgeois on Instagram: https://www.instagram.com/thedermvet/ Dr. Ashley Bourgeois on LinkedIn: https://www.linkedin.com/in/ashley-bourgeois-dvm-dip-acvd-9169208/ Leadership Essentials Certificate: https://unchartedvet.com/certificates/ Uncharted on the Road: https://unchartedvet.com/on-the-road/ Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/ ABOUT OUR GUEST Dr. Ashley Bourgeois is a board-certified veterinary dermatologist passionate about providing practical knowledge to general practitioners to help itchy pets! She completed her bachelor’s degree at Iowa State University and graduated from the University of Missouri’s College of Veterinary Medicine in 2010. She then completed a one-year small animal internship at Purdue University. Upon finishing her internship, she accepted a residency position with the Animal Dermatology Clinic’s Tustin, California location in 2011. She became a Diplomate of the American College of Veterinary Dermatology in 2014. Dr. Bourgeois moved to Portland, Oregon in 2016 to help expand the company. She is an owner within the company and on the board of directors. She has a strong interest in autoimmune skin diseases, allergies, cytology, and otology. In her leisure, Dr. Bourgeois enjoys outdoor activities, traveling, and watching sports. She and her husband stay busy with their daughter, son, and rescue Lab/Boxer/Pit mix. Dr. Bourgeois is passionate about educating veterinarians in dermatology and work/life integration through her podcast, lecturing, and social media presence (The Derm Vet).

Board certified behaviorist, Dr. Leanne Lilly, joins Dr. Andy Roark to discuss the link between stress and the GI tract. Together they talk through treating the behavior case of Calix, a calico feline that will not stop defecating outside the litter box. This episode is brought you ad free by Hill's Pet Nutrition. LINKS Hill's Veterinary Academy: https://na.hillsvna.com/en_US/ Hill's Prescription Diet GI Biome Feline: https://www.hillspet.com/cat-food/pd-gastrointestinal-biome-feline-dry?cq_src=google_ads&cq_cmp=12261618915&cq_con=112560660650&cq_term=hills%20gastrointestinal%20biome%20cat%20food&cq_med=&cq_plac=&cq_net=g&cq_plt=gp&gad_source=1&gclid=CjwKCAiAloavBhBOEiwAbtAJO4TWaZ1xA4C5UP3CsqjqQHBL83bRYKlyAemu_QdHIECeeuC-GdSKPhoC6M8QAvD_BwE&gclsrc=aw.ds Leanne Lilly LinkedIn: https://www.linkedin.com/in/mleannelilly TVP Article: https://todaysveterinarypractice.com/nutrition/feline-stress-nutrition/ Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/ ABOUT OUR GUEST Dr. Lilly is an Assistant Professor and the service head for the Behavioral Medicine Service at The Ohio State University’s Veterinary Medical Center. She received her DVM from the University of Wisconsin-Madison in 2011 and spent 4 years in the trenches of general practice. She completed a specialty internship in Behavior Medicine at the University of Pennsylvania. She followed that with a Behavioral Medicine Residency at The Ohio State University, where she then joined the faculty, teaching residents and veterinary students. She serves on the Ohio Veterinary Medical Association’s Behavior Education Committee, the ACVB’s exam committee, Low Stress reviewer for VIN through Cattle Dog Publishing. She has appeared in a webisode of Animal Planet’s Life at Vet U, over 75 print, and live interviews. She is Fear Free Elite and Shelter, Low Stress Handling Silver, and Feline Friendly Certified. When not working she enjoys kitten cuddles and landscaping.

Kelsey Carpenter reflects on her journey outside of veterinary medicine and how it changed her perspective on success. Together, Kelsey Carpenter and Dr. Andy Roark discuss the many opportunities for growth that exist outside of our careers and how they both found joy in climbing their second mountains. LINKS Kelsey Beth Carpenter on Instagram: https://www.instagram.com/kelseybethcarpenter/ Uncharted on the Road: https://unchartedvet.com/on-the-road/ Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/ ABOUT OUR GUEST Kelsey Beth Carpenter is a Registered Veterinary Technician, social media manager, singer/songwriter, speaker/performer, and content creator. Kelsey has enjoyed working in emergency hospitals across California for over a decade. At her most recent clinic, she fell in love with the open hospital concept, and is passionate about teaching others how to implement this structure in their own practices. Kelsey also works as the Social Media Manager for DrAndyRoark.com, a Content Specialist for the Uncharted Veterinary Conferences and Community, and the manager of her own growing brand, Vet Tech Kelsey. With a background in the arts, Kelsey is passionate about the power of creativity, the importance of humor, and the magic that happens when art and science overlap. In her free time (what’s that?), she can be found hiking, writing goofy songs about Veterinary Medicine, and dressing up her Chihuahua even though she swore she would never be “that person”.

Dr. Nick Kirk teams up with Dr. Andy Roark on this week's episode of the Cone of Shame Podcast to discuss how he turned his passion into a unique business. Together, they dive into Dr. Nick Kirk's journey to board certification, his business partnership with a technician, and his mission to share knowledge in avian veterinary medicine. LINKS: Migratory Avian Services: https://migratoryavianservices.com/ Association of Avian Veterinarians: https://www.aav.org/ American Board of Veterinary Practitioners: https://abvp.com/ Uncharted on the Road: https://unchartedvet.com/on-the-road/ Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/ ABOUT OUR GUEST Dr. Nick Kirk grew up in the Middle Tennessee area, and is a Nashville native. He received his B.S. in Biology with Minors in Chemistry and Music at Belmont University in 2012. After undergrad, he went to the University of Tennessee College of Veterinary Medicine where he graduated with his Doctorate in Veterinary Medicine in 2016. He then went straight into emergency medicine for two years until receiving advice to move to Utah for further avian and exotic training. He then started an ABVP-Avian Residency program at his clinic under the mentorship of Dr. Scott Echols. During this time in Utah he worked in private practice, with three separate facilities (including an all avian AZA facility) as their primary care veterinarian, participated in research, gave national and international presentations, and also picked up relief at a local emergency clinic. After finishing his residency, Dr. Kirk returned to Nashville and passed his boards for specialization. At this time, he continued traveling back and forth to Utah for work and also founded Migratory Avian Services.

Esta semana en El Cono de Pena, el Dr. Andy Roark y María Pirita exploran la posibilidad de tener este programa en un nuevo idioma. ¿Será que seis semanas de Duolingo en español serán suficientes para Andy? ¿El español conversacional que María aprendió en su infancia podrá sostener todo lo médico del programa? ¡Hay que averiguarlo juntos! ¡Feliz Día de los Inocentes! LINKS: Uncharted Veterinary Conference 2024: https://unchartedvet.com/uvc-april-2024/ Leadership Essentials Certificate: https://www.vetfolio.com/learning-paths/uncharted-leadership-essentials-certificate Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/