Joe Kowalksi is the co-founder and CEO of ServiceMonster, the first online CRM & Business Management Software designed for carpet cleaners. After processing half a BILLION dollars in invoices each year, Joe's got the data behind what works, and what doesn't… and in this episode, he doesn't hold anything back.

In this episode, you'll learn: 

• Who Joe Kowalksi is, and how he started ServiceMonster
• Why continuous self-reflection is key when growing a business
• How to get your Tech's to buy into company goals
• What the journey from owner/operator to multi-truck looks like
• Why keeping your existing clients is just as important as finding new ones
• What type of content you should be posting on social media, and where
• Why everything is our fault as business owners
• Why you shouldn't worry about tech leaving and starting their own business
• Why keeping your emotions in check is so important as a leader
• What advice Joe would give someone just starting out

Full show notes, transcript, and resources can be found at www.TheCleanersBlueprint.com