Did you know that zoos, in fact, need IT? If you didn’t, you’re not alone. Mike Owens, VP of IT for the Chicago Zoological Society and the Brookfield Zoo, dives deep into how his IT team supports the day-to-day operations & growth of a non-profit and its subsidiary -- which happens to be a zoo. Furthermore, Owens highlights what has made their organization so efficient: finding synergy between IT and operations.