Every IT leader has a “day one” story. The moment they opened the server closet, logged into the admin console, or reviewed the vendor contracts and realized the job they were hired for isn’t the job they actually have. In this episode of The Catalyst, we follow Chris Schopf, an IT operations team lead who walked into a new job to find twelve-year-old servers, two unfinished infrastructure projects, and a team that had been poached by the outgoing manager. Then we hear from Leon Adato, a 37-y...