The Catalyst by Softchoice
The Catalyst by Softchoice
Softchoice
The Incident Response Episode: What Really Happens When Ransomware Hits
24 minutes Posted Feb 25, 2026 at 6:00 am.
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When David Koopmans' IT manager started sending strange messages to employees, David knew something was wrong. By then, threat actors had been inside his network for 30 days. What followed was a ransomware nightmare that cost $14 million, put David in the hospital, and ended with him being let go—despite years of warning leadership they needed to invest in security. In this episode, we follow David's story from chaos to recovery, with expert context from Fortinet's incident response team on w...