Everyone's chasing AI. Meanwhile, most organizations are wasting 25-30% of their software budget on tools nobody uses. In this episode, we meet James Malek, Senior VP of IT Infrastructure at Lexitas, who inherited chaos—45 acquisitions in five years, no structured IT department, and a hodgepodge of contracts everywhere. Instead of chasing the next shiny thing, James took a different approach: foundation first. What his team discovered when they finally got visibility into their software estat...