Utibe Bassey is a VP of Customer Experience at Dominion Energy and author of Love as a KPI.

 

5 years ago, Utibe and I worked together in her corporate career and fast forward, she has released her book - Love as a KPI, where she discusses love as the secret ingredient that unlocks unparalleled levels of value, customer confidence and ultimately profits.

 

Through this book, Utibe has modeled so well how to tune into your convictions, within your corporate career, and leverage them in creating a compelling personal brand that changes the game.

 

Here is a short clip.

 

 

Click to listen in full

 

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