On this episode of The Authoricast, We take a look back and remember the tragic events of September 11t, 2001 and discuss ways to give back to our community on the 20th anniversary.

Customer Service in 2021 and Beyond

Welcome to The Authoricast, a podcast from Georgia World Congress Center Authority. Join host Austin Simmons as he talks with some of the industry’s top thought leaders about what makes GWCCA a championship campus, how our growth has shaped downtown Atlanta, and what goes into creating compelling guest experiences at the No. 1 convention, sports, and entertainment destination in the world.