You spent real money on a system nobody uses. Skye and Robert Waterson see this problem regularly working as fractional COOs with ADHD business owners. The owner gets excited about a new system, the team agrees to the change, and a few weeks later everyone quietly slips back into the old way of doing things. The problem usually isn’t the software. It’s how the change was handled. In this episode, Skye and Robert break down the six phases they use to move a team onto better systems without los...