Cop shows and tough-on-crime rhetoric often depict a world so brutish that police have no choice but to play rough and kick butt, but Seth Stoughton says we've been misled. The former cop turned law professor and policing expert contends that civility, a cool head and patience are far more effective in fighting crime and reducing risks to the public and police than the warrior mentality getting so much emphasis these days in popular culture and some police departments.Seth and I talked about the psychology of police-civilian confrontations, alternatives to deadly force, and some recent cases where things went famously wrong, including the Walter Scott shooting, the Sandra Bland arrest and the McKinney pool party.