90 days into her job, Five9's new vice president of product marketing, Terry Fortescue, has already planned the virtual CX Summit, gone on a hiring spree, and acquired a new Labrador puppy.

Despite coming on board in the middle of a global pandemic, Terry has taken to Five9's unique culture. Though due to COVID-19, she has never actually met anybody in the office, she can still feel the warmth coming from the team.  

On a recent episode of That’s Genius!, we sat down with Terry to talk about her experiences with Five9 and her thoughts about:

• The highlights of her first 90 days on the job
• The virtual CX Summit coming up on September 16
• What we're planning for 2021.

Listen to this and all our other That’s Genius! episodes with Apple Podcasts, Spotify, or our website.