What’s a smouldering crisis and what makes it different from an unexpected crisis event?
In this episode of That Escalated Quickly, Trent and Briony talk through all the things that make a smouldering crisis not only challenging to manage but potentially even more impactful than a single crisis event.
While you may not be familiar with the term, there’s no doubt that you’ve been aware of some high-profile examples of smouldering crises over recent years.
Trent and Briony discuss how an organisation decides when something that might be bubbling away internally reaches the threshold to be considered a crisis and the sorts of things that might trigger that designation.
If you’re wondering how serious a smouldering crisis might become, think criminal charges. It’s serious and it’s scary and you simply can’t afford to be unprepared ... so don’t put off hitting ‘play’ on this fascinating discussion!
Listen to Episode 2 of That Escalated Quickly now via Apple and Google podcasts, Spotify, Facebook and YouTube.