TSIA’s Thomas Lah talks with AptEdge’s founders about solving the toughest problems in B2B support with AI built for context, action, and accuracy. Together, they break down the real ROI of AI, the future of support roles, and what it takes to deploy AI successfully in complex enterprise environments.

117. The AI Economics™ Experts React to What Enterprise Tech Isn’t Saying Out Loud

Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.