Ben's first guest is Kathryn Guarini, IBM’s Chief Information Officer. Kathryn leads a global team of more than 12,000 employees whose mission is to create a productive environment for IBM’s 250,000+ employees worldwide and to deliver the future of IT. In part one, Kathryn discusses the importance of being outcome-focused, managing a global and virtual workforce during the pandemic, and the inspiration for her popular blog, Mother of Invention.