<p>In this episode, Sarai McMahan discusses how to ask questions with the correct intent, tone and avoid common pitfalls.</p><p>To watch the full episode with video, check it out <a href="https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&amp;course_id=355cc53e878e29d071a687f7dabb35bd&amp;child_id=5f6738338746a5d024e0bb39dabb3512&amp;spa=1">here</a>.</p>

Building Relationships and the Importance of Emotional Intelligence

The Tech IT, Don't Wreck IT podcast series is an engaging show originally developed as part of the ServiceNow Rise Up Technical Project Manager career journey. Hosted by ServiceNow personalities Marco Osuna, Matt Woods and Dakota Duffy, the podcast features a new ServiceNow topic in each episode, where the hosts interview a subject matter expert (SME). The show has a light-hearted tone but delves into advanced concepts and technical skillsets, making it both informative and entertaining.

The podcast also features interactive elements like Q&A sessions and wrap-up games, making it a dynamic and engaging learning experience. The series is part of the ServiceNow University curriculum and is available on platforms like ServiceNow University (Now Learning).