Barb and Benna discuss non-verbal communications.

TapRooT® TV-Effective Listening Skills Inventory For Investigation Interviews

TapRooT® is a systematic root cause analysis process, training, and software to analyze and fix the real root causes of problems. On our podcasts we have episodes from our TapRooT® TV program (seen on Facebook and YouTube) and will feature additional episodes to help you with your root cause analysis and incident investigation program.