Emotional intelligence isn't about knowing the theory—it's about applying it when conversations get difficult.
In this episode of Business Influencers, host Chris Salem welcomes Sylvia Baffour, emotional intelligence expert, speaker, author, and creator of Street EI®.
Drawing from decades of experience and a life-changing lesson she learned at just 14 years old, Sylvia explains why the gap between intent and impact is one of the biggest challenges leaders face today.
Together, they explore how emotional intelligence can transform leadership, strengthen workplace relationships, improve communication, and help leaders respond thoughtfully instead of reacting emotionally.
In this episode, you'll discover:
Why emotional intelligence is a strategic leadership skill
The importance of understanding your emotional impact on others
How to create a positive emotional aftertaste in every interaction
Why empathy doesn't mean agreement
Practical Street EI® tools for navigating conflict, uncertainty, and leadership challenges
Whether you're an executive, entrepreneur, manager, or aspiring leader, this episode offers practical strategies to help you communicate with greater awareness, build stronger relationships, and lead with confidence.
Host: Christopher Salem
Guest: Sylvia Baffour
https://www.linkedin.com/in/sylviabaffour/
#BusinessInfluencers #LeadershipPodcast #EmotionalIntelligence #EQ #LeadershipDevelopment #BusinessLeadership #CommunicationSkills #ChrisSalem #TALRadio
