Discover how a seemingly minor oversight in property management can lead to seismic repercussions. In this episode, I, Samantha Eason, confront the sobering reality of what happens when experience doesn't equate to competence. We explore a shocking case study of a renowned agency that, despite their 30 years in the business, stumbled catastrophically by failing to collect a tenant's bond and botching the subsequent legal steps. This cautionary tale underscores the critical need for con...