The gals talk about emotional labor! Rae and Laura ask the hard hitting questions like: What is emotional labor? and Is emotional labor talking to your friends? Side topics include: Dallas, Texas, venting to customers, and feeding your parrot in unconventional ways. https://www.vogue.com/article/what-is-emotional-labor https://weld.la.psu.edu/what-is-emotional-labor/

Episode 8: Pests

Rae and Laura are two service industry veterans discussing the ups, downs, and absurdities of working in customer service. Come along with them as they critically examine aspects of customer service, food service, and retail. Episodes drop every other Thursday.