Take Control With Nicole
Take Control With Nicole
Nicole Smith
Designing a Fabulous Client Experience
21 minutes Posted Jul 18, 2023 at 10:00 pm.
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21:21
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Show notes
We're continuing on the adventure of creating a fabulous client experience that aligns with your business and where you're heading, and today we're focusing on the design phase. We dive into:
  • Auditing the stages of your current client experience
  • Clear roles and expectations
  • Capturing the experience
  • Off-boarding being as important as the other phases
  • Action items to lean into what can be possible

For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-124/