Welcome to T4 Talks. A podcast hosted by the JFK Terminal 4 team that brings you inside the largest air terminal at John F Kennedy Airport!

In this episode, we sit down with Julia Moris, Senior Manager of Customer Experience at JFKIAT, to discuss providing valuable customer experience to travelers, how we surprise and delight staff and travelers in the terminal, and Terminal 4’s 4Excellence Program.

We look forward to you taking this adventure with us.