When it comes to customer onboarding, we&#8217;ve seen a growing trend of the white glove approach. Dedicated account managers, personalized training, and anything else that you can tailor to that one customer in hopes of convincing them to buy.
On this episode, we&#8217;ll look at how successful the white glove approach really is.

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<h3 id="thisweeksshoutouts">Notes and Links</h3>
<ul>
<li>Chelsea Stroh &#8211; <a href="https://twitter.com/celysestroh">Twitter</a> | <a href="https://medium.com/@chelsea.stroh">Medium</a></li>
<li><a href="http://supconf.supportdriven.com/">SUPCONF Fall 2017</a></li>
<li><a href="http://www.bensound.com/">Intro Music – “Happy Rock” from Bensound</a></li>
</ul>
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#155 – Customer Success – Don’t Slap It On

This is our weekly talk show focused on all things customer support.