Support Night School
Support Night School
Support Night School
Episode 1: Pursuing A Career In Tech Support
22 minutes Posted Jul 3, 2020 at 6:40 pm.
0:00
22:20
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Show notes
Show Notes:
Introductions at 0 mins
Tech industry impact by COVID-19 at
What skills are translatable at
Inclusion and growth at
Backgrounds and transitioning into tech at
Support channels and customer-facing departments at
Working with other departments at
Categories of companies at
Insights from a hiring manager at
Perks of online support as a career at
Getting started in online support at
Homework at
Homework:
Checkout the job listings here (In addition to the usual like LinkedIn, Indeed, etc.):
https://remotive.io/remote-jobs/customer-support
https://weworkremotely.com/categories/remote-customer-support-jobs#job-listings
www.supportdriven.com
https://peoplefirstjobs.com/jobs/customer-success-support
https://angel.co/
https://scouted.io/
What are some skills listed in the job descriptions that you feel apply to you? What are some examples of the experience you have utilizing those skills?
What industries interest you? Which of the jobs listed really spoke to you? Was it support, success, community mgmt.?
Make a list of everything that speaks to you and have it ready for episode 2!