Subject Matter
Subject Matter
Ben Bradbury
The Language of Critical Decisions
25 minutes Posted Mar 31, 2020 at 12:00 pm.
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Show notes

In a crisis, communicating poorly can be disastrous. Even the smallest gap between what you meant and what a customer, boss, teammate or friend heard you say, can delay or even destroy our best plans.

In an uncertain crisis, it pays to choose the language we use carefully.

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