Listening to people sounds straightforward...That's because it is! The secret to change and influence is to be able to "read between the lines" and understand the "What, How, When and Why" of the conversation. This episode considers a framework of consideration for your next engagement.

We have collected our learnings from the field and shared them for likeminded people working in Change, Asset Management and Management Systems. We hope that you will gain insights from our experiences. Each podcast is conveyed through the eyes of the person sharing the experience, not just an academic account of what occurred. These are real-life experiences and approaches.