Short Term Rental Secrets Podcast
Short Term Rental Secrets Podcast
MICHAEL SJOGREN
Ep 6 - STR Secrets - How to Let Go of Control And Hire A Team To Run Your Short Term Rental With Kristin Saxton
40 minutes Posted Jun 29, 2020 at 5:00 pm.
Kristin’s background and how she got into the business
How she found her co-host
Her plans on getting more units and how she maintains her customer service
Setting expectations and preventing problems in short term rentals
How she overcame fear and how she became confident with her properties
Why hire a separate cleaning team
The biggest thing that she learned when she started short term rentals
Her smart systems in her property and security features
How many hours she spends to run her properties
Her employees and co-hosts
Canceled reservation experience and how to deal with it
Her secret to creating a profitable short term rental business
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40:54
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Show notes
GUEST BIO
Kristin Saxton - A seasoned short-term rental host living in Texas while running her “Secret Garden” property in South Florida. She’s a free-spirited, detail-oriented person who loves hospitality and providing her guests with a 5 star experience all while living out of state.
HIGHLIGHTS OF THE EPISODE
03:58  Kristin’s background and how she got into the business
10:56  How she found her co-host
13:57  Her plans on getting more units and how she maintains her customer service
15:12  Setting expectations and preventing problems in short term rentals
19:09  How she overcame fear and how she became confident with her properties
23:26  Why hire a separate cleaning team
26:58  The biggest thing that she learned when she started short term rentals
28:37  Her smart systems in her property and security features
31:00  How many hours she spends to run her properties
32:35  Her employees and co-hosts
33:30  Canceled reservation experience and how to deal with it
37:13  Her secret to creating a profitable short term rental business
NOTABLE QUOTES (KEY LESSONS):
“In truth, you have to learn to let go and learn to let people do things that the way they’re gonna do them and not necessarily the way you would do them.” - Kristin Saxton
CONNECTING WITH THE GUEST
Email: [email protected]
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