If you want clients to keep coming back...

We have to be leaders when it comes to zoom calls, onboarding calls, strategy calls etc

Their looking to us for guidance.

I've made so many mistakes in this critical area often gets neglected...

How to run zoom calls so that people feel like they can trust you.

Otherwise, calls quickly derail and trust starts to deteriorate.

Here are some insights I've picked up over the last couple of years.