The CX Podcast
The CX Podcast
Steven Van Belleghem
CX Update #17: customer loyalty, effective empathy and many more!
8 minutes Posted Oct 27, 2023 at 6:00 am.
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Neuhaus chocolates turned the idea of customer loyalty upside down, cleaning company CSU introduced a special phone case to motivate employees and improve customer culture, while AG Insurance did a great job collecting valuable direct customer feedback. Enjoy the new update, everyone!