<p>Hi and welcome to my new Weekly! In this episode: Nike wants to sell digital fashion in a virtual world, Netflix rolled out its gaming platform, TikTok is heading to a mind-blowing 1.5 billion users in 2022 and H&amp;M wants to become a smart fashion pioneer.</p>

Steven's week 221: News about Amazon, Twitter and more!

Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology.

Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.