Startup Fuckup
Startup Fuckup
Chin Hing Chang
EP3.4: 2X Expectations
7 minutes Posted Jan 14, 2023 at 12:05 am.
0:00
7:12
Download MP3
Show notes

2X episodes are intense knowledge rich episodes where I do a deep dive into topics covered in our main interviews.

In this episode, I discuss:

  • How expectations affect the customer's experience.
  • Identifying existing expectations and preconceptions.
  • How to set and manage expectations.