Send us Fan Mail Build in time for back & forth. In this episode, Captain Integrity Bob Wade breaks down how to deliver bad news with Mimi Bliss, Leadership Communications Consultant with Bliss Communications. Hear the power of the pause, how to use starter or transition phrases, why you should keep it short & simple, what to do if an executive keeps interrupting you, and the key phrases to avoid. Learn more at CaptainIntegrity.com