Show notes
With the power of cell phones, it seems like finding a good contractor, or a good anything for that matter, is only a Google search away. But can you fully trust online reviews to help you find a contractor?And once you've found a conctractor, accepted their quote and started work, how do you tell them they screwed something up and still maintain a good working relationship?We delve into the truth about 5 star reviews and how to talk to your contractor if something is wrong.Different types of online reviews (0:45)People make mistakes (1:30)Difficulty getting reviews (2:30)The working relationship with a contractor (3:20)Speak up right away (4:00)How to voice your concerns (4:30)Example - The project isn't clean (5:00)Step 1 - Document (6:10)Step 2 - Talk/Call (6:45)No texting (7:45)Sample conversation (8:00)Use your BS meter (9:20)Email - follow up on step 1 & 2 (9:50)
