In today’s fast-paced business environment, understand the client journey is more critical than ever. No matter what industry you’re in, understanding how to guide clients through every phase of their experience can make or break your organization’s success. In part two of this Client-Driven Success series of the Risk Intel Podcast, Ed Vincent, CEO of SRA Watchtower, sits down with Sharon Campbell, the leader of Client Services, to explore how a proactive approach to the client journey can le...