Spotter - Hot takes on Digital Disruption
Sajal Singh
Add to My Podcasts
Episodes
About
Reviews
Promote
Thomas Cook’s Demise — A case of no CX
12 minutes
Posted Jul 25, 2020 at 6:34 pm.
0:00
12:05
Add to My Queue
Download
MP3
Share
episode
Share at current time
Show notes
A 2020 hindsight view of a 178 year old company expert in a market of vacations, perishing in a market of experiences
Previous
Jobs to be done (JTBD): A decades old idea that powers many products of today
Next
How to discover new ideas while sitting at home?
← See all 13 episodes of Spotter - Hot takes on Digital Disruption