On this episode of SPOT radio, Charlie Webb speaks with Pieter Van Gool with SÜDPACK MEDICA AG in Zürich Switzerland about a host of subject-centered around industrial design for medical device packaging. Charlie and Pieter chat casually about their own experiences with VOC "voice of the customer" data collection and highlight new ways our industry may collect data about subjects such as medical pouch opening challenges. About SPOT Radio guest Pieter Van Gool Pieter is a product developmen...