An interview with Donna Knapp, ITSM Academy's curriculum development manager and member of the DevOps Institute's Board of Regents. https://www.linkedin.com/in/donnaknappitsm/  The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

SPOCcast Episode 16 - Jeff Toister on Customer Service

The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. ©2020 HDI, all rights reserved.
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