Jim Bolton, co-author of "Problem Management: A Practical Guide" discusses problem management value and methods, and talks about the training developed by Propoint Solutions now being offered by HDI. https://ubm.io/2EDlAI7 The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

SPOCcast Episode 5 - Patti Blackstaffe on People Strategy

The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. ©2020 HDI, all rights reserved.
HDI is on the web at https://ubm.io/spoccast
For over 30 years, HDI has partnered with thousands of organizations to improve their customer service and service management performance by educating their people, elevating their processes, and empowering their strategy.