Host Keith Smith is joined by experts Carey Evans and Simon Rhind-Tutt to explore the importance of nurturing business relationships.They dive into the benefits of long-term partnerships for both service providers and clients.The discussion revolves around the difference between short-term satisfaction and long-term commitment, and the pivotal need to measure client commitment to ensure resilient business relationships.This episode provides valuable insights and practical tips for service providers to strengthen existing client relationships and foster business growth in today's dynamic landscape. Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices">megaphone.fm/adchoices</a>

Episode 3: Collecting hard & soft data on business relationships

It’s hard enough winning a new client, so the last thing you want to do is to lose them because you didn’t treat them right.
Special Relationships examines the technique of reinforcing your existing client and customer relationships to make sure that you leave no stone unturned in the task of maximizing the potential, untapped revenues.
 Carey Evans and Simon Rhind-Tutt founders of Relationship Audits are experts in the job of auditing and prioritising existing client relationships, nurturing them. And this podcast reveals the secrets of building, growing and maintaining strong client relationships to help your business weather the slings and arrows of a choppy economy.