A hospital can be the place that saves your life and the place that makes you feel the least in control. We sit down with Dr. Monique Nugent, a hospitalist and author of *Prescription For Admission*, to name the exact moments when patients and families get lost and what to do about it, even when you’re exhausted, in pain, or scared. We get practical about navigating a hospital stay: how to understand the plan for the day when schedules are fluid, why a paper-and-pencil checklist can sh...