In this episode of Sourcing.Guru, Kathleen Terjesen, Head, Global Business Services, Bose discloses that her short term priorities are safety- both cyber and personnel. She also wants to harness the data within GBS to provide insights for business action. Kathleen says that Bose is prioritising highest areas of impact over getting to scale.

Kathleen also touches on how talent is a key focus area for Bose and their two pronged strategy is getting employees aligned with company vision and offering clarity on expectations and career mapping.