In this conversation with Santhana Krishnan (SK), coach from PM Power Consulting and Gayatri from PM Power Consulting explore SK’s journeyFascinated by computers through the eyes of the Tamil writer Sujatha Started as a tech entrepreneur setting up ERP for a spinning mill  Worked closely with different persona of users and ensuring usability  for tech agnostic members. Learnt true sense of agility by continuous integration, deployment and feedbackWhile building India market for ThoughtWorks creating a trusted relationships as an important construct and that starts with genuine understanding of the risks and sharing with the customer to gain trust on the capabilities Key metrics for agility - concept to cash, ability to recover from failureAgility in the Education field is a passion - look at adaptable syllabus and emerging models to use during crisis such as lockdown, floodsUsing concept maps, knowledge graphs to trace the learning curves of students and create a personalized learning experienceLearning and Keeping beginners mindset to see convergence of AI/ML with concept maps and knowledge graphsSK can be reached at https://www.linkedin.com/in/santhana-krishnan-ganapthy-01815b4/