Sivaguru from PM Power Consulting is speaking with Badri Narayanan, Vice President of HCL Technologies LtdGeography and culture aspects of IT delivery plays a critical role in not just UX/UDCommunication/ project mgmt and various inter dependenciesRoll mapping of local talent in critical roles and having close business relationship are key things to put in play for long term successBridging cultural differences in Japan was around having additional business analysts with bi lingual capability to understand specs and pair program with the developers to ensure gaps are reducedGerman teams needed accuracy in functionality as much as the accompanying documentationChange in expectations in IT landscape with integrated business & ITSeveral changes have happened from owning small functions in y2k to smaller SDLC parts to owning entire app stack we have grown quite a bitDigital tsunami needs dual crossing with owning IT and making IT more valuableIT Decision are continuous and not be outsourced to only a nuanced roleConscious relearning is required to re-equip ourselves in the new digital world in terms of technology and soft skillsBusiness outcomes would need to be innovation led and internal teams/systems need to be delivery/engineering led - Dual engine Learnings from failure and crystalize them to the next level seems to be the way forward to accelerate the art and marry the engineering discipline