Welcome back to Social Sessions! This week Terrah and Audrey are talking all about onboarding, because a well organized and executed onboarding process is key to increasing client retention! This episode is your backstage pass to the meticulous process of setting achievable goals and KPIs with your clients. We talk numbers, yes, but more importantly, we talk vision—a shared trajectory towards measurable success. Whether you're a seasoned social media guru or just dipping your toes into digita...