Social Impact CX
Social Impact CX
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Episode 32 - Building a Culturally Competent CX Program
27 minutes
Posted Jul 16, 2019 at 1:00 pm.
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Our host, John Corrigan, continues his conversation with Sabine Harnau of From Scratch Communications in Amsterdam about the cultural differences and CX.
Previous
Episode 31 - Why Cultural Differences Matter for CX
Next
Episode 33 - Service Design & Journeys: Introducing Design Concepts
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