Episode 9 – Why CX Requires Ownership, Not Just Empowerment from Social Impact CX

Episode 9 – Why CX Requires Ownership, Not Just Empowerment

31 minutes Posted May 3, 2018 at 9:08 pm.

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Episode 9 includes a conversation between our host, John Corrigan, and Thomas Martin about why CX requires ownership, not just empowerment.