Small Business CRM
<ol>
 <li>Current examples of excel + outlook. 

 <ol>
 <li>Limitations of this strategy 
</li>
 <li>Insurance company example of using a spreadsheet and comparative rater but no CRM. 
</li>
 </ol>
 </li>
 <li>Do you need a CRM for your business? 

 <ol>
 <li>Hubspot 
</li>
 <li>ActiveCampaign 
</li>
 <li>MailChimp (debate whether it’s a crm or not) 
</li>
 <li>Google Drive + Forms? 
</li>
 </ol>
 </li>
</ol>

Using Video for Your Small Business

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